Privacy Policy & Terms of Conditions

Welcome to our website. Your privacy is important to us, which is why we have prepared this Privacy Policy and General Terms and Conditions to detail how we collect, use, store, and protect your personal data, and to define the rules for using our website and services.

1. Privacy Policy

We are committed to protecting your privacy and personal data. All collected personal data will be used exclusively in accordance with the provisions of this policy and applicable legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1.1 Collection and Use of Personal Data

We collect personal data that you voluntarily provide to us when you use our website, subscribe to e-newsletters, submit an inquiry, contact us via forms, or by any other means. This data may include:

  • Full name
  • Email address
  • Phone number
  • Address (for delivery or accounting purposes)
  • Company details (for business users)
  • IP address
  • Website Browse data (via cookies)

We use personal data for the following purposes:

  • To process your inquiries and fulfill orders.
  • To improve the user experience on our website.
  • To send information, news, and marketing communications if you have subscribed to them.
  • To provide customer support.
  • For statistical analysis and optimization of website operation.

1.2 Data Protection

All collected data is carefully protected. We employ various technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel who require this data to perform their duties.

1.3 Cookies

Our website uses cookies. Cookies are small text files that a website stores on your device when you visit it. We use them for:

  • Ensuring the proper functioning of the website.
  • Remembering your preferences and settings.
  • Analyzing website traffic and improving user experience.
  • Marketing purposes.

By using our website, you agree to the use of cookies.

1.4 Your Rights

In accordance with the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (right to be forgotten).
  • Restrict processing.
  • Data portability.
  • Object to the processing of your data.
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us using the contact details below.

2. General Terms and Conditions

These general terms and conditions define the rules for using our website and the services we offer. By using the website, you agree to these terms.

2.1 Copyright

All content on this website (texts, images, graphics, logos, videos, etc.) is protected by copyright and is the property of DV Trade D.O.O. or its licensors. Any unauthorized copying, reproduction, or distribution of content is strictly prohibited.

2.2 Website Use

You may use the website exclusively in accordance with applicable laws and regulations. Any use that could damage, disable, overburden, or impair the operation of the website or interfere with the use of the website by other users is prohibited.

2.3 Limitation of Liability

We strive to provide accurate and up-to-date information on our website, but we do not assume responsibility for any inaccuracies or errors. Users use the website at their own risk. We are not responsible for any damage that may arise from the use or inability to use the website.

2.4 Links to Third-Party Sites

Our website may contain links to third-party websites. We do not assume responsibility for the content or privacy policies of these websites. We recommend that you read the privacy policies and general terms and conditions of all visited websites.

2.5 Changes to Policy and Terms

We reserve the right to change this Privacy Policy and General Terms and Conditions at any time. Changes will be published on this page and will become effective on the date of publication. We recommend that you regularly review this page for any changes.

3. Contact

For all questions, comments, or to exercise your rights, you can contact us:

DV Trade D.O.O.
Gradiška 445,
2201 Zgornja Kungota,
Slovenia

M: +(386) 69-417-617
Email: info@dvtrade.si

By using our website, you confirm that you have read, understood, and agree to this Privacy Policy and General Terms and Conditions.